Our Process

Start Your Journey

Ready to take the next step? Here’s what to expect.
Get Started
Step 1

Book a Demo

Jump on a discovery call with one of our product specialists to see how we can best help you utilize Via’s suite of powerful tools.

Step 2

Meet the Team

Meet your very own dedicated strategy partner who is assigned to guide you through the software and create your own Campaigns and List Growths.

Step 3

Connect your Store

Connect your eCommerce store to Via to start monitoring your Analytics Page.

Step 4

Grow your
Subscriber List

Grow your list of subscribers with a suite of tools with the help of your strategy partner. Harness pop-ups, grow links, and Via’s proprietary List Growth Tool.

Step 5

Earn Revenue with Campaigns

Build and launch your first campaigns and Journeys using segments, keywords, and more.

Step 6

See the Results

Review your results and speak with your consultant about continuing with Via.

Connect with your customers today

Book a meeting with one of our Product Specialists to start your free trial!
Request a Demo


How much does it cost to use Friendly?


Friendly package protection is free for the merchant. The customer pays $0.99 to protect orders under $100, and $1.99 for order over $100.

What does Friendly cover?


Friendly protects you from lost, stolen, or damaged packages  up to $2,500 of your eligible shipments.

How do I add Friendly to my store?


We are currently beta testing Shopify stores with Friendly. If you would like to be one of the first, schedule a meeting with one of our product specialists, who will help you add the Friendly code snippet to your Shopify store.

What if my product is out of stock?


If the customer's claim is approved, but the product is out of stock, Friendly will issue them a refund.

Where does the Friendly Protection appear on my store?


Friendly Package protection appears to your customer on the checkout page as an additional product in their shopping cart. They can toggle the protection on or off.