Our Process

Start Your Journey

Ready to take the next step? Here’s what to expect.
Get Started
Step 1

Book a Demo

Jump on a discovery call with one of our product specialists to see how we can best help you utilize Via’s suite of powerful tools.

Step 2

Meet the Team

Meet your very own dedicated strategy partner who is assigned to guide you through the software and create your own Campaigns and List Growths.

Step 3

Connect your Store

Connect your eCommerce store to Via to start monitoring your Analytics Page.

Step 4

Grow your
Subscriber List

Grow your list of subscribers with a suite of tools with the help of your strategy partner. Harness pop-ups, grow links, and Via’s proprietary List Growth Tool.

Step 5

Earn Revenue with Campaigns

Build and launch your first campaigns and Journeys using segments, keywords, and more.

Step 6

See the Results

End your trial with flying colors. Speak with your consultant about continuing with Via to keep seeing the results.

Connect with your customers today

Book a meeting with one of our Product Specialists to start your free trial!
Request a Trial

FAQ

How much does it cost to use Friendly?

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Friendly package protection is free for the merchant. The customer pays $0.99 to protect orders under $100, and $1.99 for order over $100.

What does Friendly cover?

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Friendly protects you from lost, stolen, or damaged packages  up to $2,500 of your eligible shipments.

How do I add Friendly to my store?

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We are currently beta testing Shopify stores with Friendly. If you would like to be one of the first, schedule a meeting with one of our product specialists, who will help you add the Friendly code snippet to your Shopify store.

What if my product is out of stock?

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If the customer's claim is approved, but the product is out of stock, Friendly will issue them a refund.

Where does the Friendly Protection appear on my store?

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Friendly Package protection appears to your customer on the checkout page as an additional product in their shopping cart. They can toggle the protection on or off.